FAQs

1

Kuv tuaj yeem yuav cov khoom li cas?

Koj tuaj yeem yuav peb cov khoom los ntawm kev tiv tauj peb pawg neeg muag khoom ncaj qha los ntawm email. Lawv yuav coj koj mus rau qhov kev txiav txim.

2

Lub sijhawm lav rau koj cov khoom yog dab tsi?

Peb cov khoom tuaj nrog tus qauv warranty lub sijhawm ntawm 1 xyoos.

3

Peb cov khoom tsim nyog rau leej twg?

Yog tias koj yog tus muab kev daws teeb meem, peb muab cov khoom lag luam zoo tshaj plaws ntawm tus nqi sib tw, txhim kho tus nqi lag luam rau koj thiab koj cov neeg siv khoom.

Yog tias koj muaj cov peev txheej hauv zos, koj tuaj yeem dhau los ua peb cov khoom muag, tau txais txiaj ntsig los ntawm kev muag peb cov khoom.

4

Yam tsawg kawg nkaus kom muaj nuj nqis (MOQ) yog dab tsi?

Yam tsawg kawg nkaus txiav txim kom muaj nuj nqis txawv nyob ntawm cov khoom. Thov hu rau peb pab neeg muag khoom rau MOQ.

5

Koj puas muab cov qauv kev pab txhawb nqa?

Yog lawm, peb muab cov qauv kev pab txhawb nqa ntawm cov khoom ib feem. Thov hu rau peb pab neeg muag khoom kom thov cov qauv.

6

Koj puas muab kev pabcuam ODM?

Yog lawm, peb muab ODM (Original Design Manufacturing) kev txhawb nqa. Peb pab neeg muaj kev paub dhau los tuaj yeem pab koj kho cov khoom raws li koj xav tau.

7

Cov txheej txheem shipping twg muaj?

Kev xaiv ntawm txoj kev xa khoom yog nyob ntawm koj nyiam thiab xav tau. Peb kuj vam tias koj tuaj yeem tiv tauj tus neeg xa khoom koj tus kheej kom tuaj tos cov khoom yog tias ua tau. Cov nqe lus ntawm kev thauj mus los zoo li Hong Kong EXW.