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faqs

Frequently Asked Questions and Answers

  • 1

    How can I purchase products?

    You can purchase our products by contacting our sales team directly via email. They will guide you through the ordering process.

  • 2

    What is the warranty period for your products?

    Our products come with a standard warranty period of 1 year.

  • 3

    Who is our product suitable for?

    If you're a solution provider, we offer top-quality products at competitive prices, enhancing the business value for you and your clients.

    If you have local resources, you can become our product distributor, earning profits by selling our products.

  • 4

    What is the minimum order quantity (MOQ)?

    The minimum order quantity varies depending on the product. Please contact our sales team for MOQ requirements.

  • 5

    Do you provide sample support services?

    Yes, we offer sample support services of part products. Please contact our sales team to request samples.

  • 6

    Do you offer ODM support?

    Yes, we provide ODM (Original Design Manufacturing) support. Our experienced team can assist you in customizing products according to your requirements.

  • 7

    What shipping methods are available?

    The choice of shipping method depends on your preferences and requirements. We also hope you can contact the forwarder yourself to pick up the goods if possible. Terms of carriage tends to Hong Kong EXW.

    For any other inquiries, please feel free to contact our customer service team.